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India’s Global Capability Centers – The New Innovation Engine

India’s Global Capability Centers: The Transformation & the Road Ahead India’s place in the global business ecosystem has transformed dramatically over the past decade. At the heart of this transformation lie Global Capability Centers (GCCs) — offshore operations by multinational corporations (MNCs) that deliver not just cost-efficient services, but high-value innovation and strategic functions. Here’s […]

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Customer Experience Workshop – CX Strategy – Touchpoints – Journey Mapping

🧩 What is Customer Experience (CX)? Customer Experience (CX) refers to the overall perception and feelings that customers have about a brand or organization based on their interactions across all touchpoints—before, during, and after a purchase. It includes every aspect of the customer journey — marketing, sales, product use, customer support, and even post-purchase engagement.

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Career Coach and Mentor in Delhi – India

🌟 Transform Your Career with Sanjeev Goel – Leading Career Coach and Mentor in New Delhi, India In today’s competitive and ever-evolving professional landscape, navigating your career path can be confusing, overwhelming, and even frustrating. Whether you’re a student uncertain about your next step, a professional stuck in the wrong job, or a leader aiming

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What is Analytics – Tools – Examples

A comprehensive and expanded version of the analytics types, including definitions, real-world examples, and tools used in each domain. This is ideal for a university curriculum, corporate training, or a FinTech/startup accelerator module. 1. What is Analytics Definition:Analytics refers to the systematic computational analysis of data or statistics. It is used for discovering, interpreting, and

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What is Telco as a Platform – TaaP

Telco as a Platform (TaaP) is a strategic transformation approach where a telecommunications company (Telco) evolves from being just a connectivity provider (like offering voice, SMS, or internet services) to becoming a platform-based digital enabler. The goal is to create new revenue streams by opening up their network, data, and capabilities to third-party developers, enterprises,

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What is Data Analytics – Types – Skills – Career Paths

📊 DATA ANALYTICS TUTORIAL ✅ 1. What is Data Analytics? Data Analytics refers to the systematic analysis of data to extract useful insights, support decision-making, and identify patterns or trends. It involves: ✅ 2. Types of Data Analytics Type Purpose Example Descriptive Analytics What happened? Sales increased by 20% last quarter Diagnostic Analytics Why did

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Emerging Technologies for Engineering Students

🎓 Seminar on Emerging Technologies for Engineering Students 📌 Seminar Overview In a rapidly evolving digital world, engineering students must stay ahead by understanding the latest emerging technologies that are reshaping industries. This seminar will provide an insightful overview of groundbreaking innovations like AI, Blockchain, IoT, Quantum Computing, and 6G, along with their real-world applications

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